Money back guarantee

At Nübrace, we stand behind the quality and performance of our products. If you are not satisfied with your Nübrace PowerBoost™ Active Knee Brace, we offer a 90-Day Money Back Guarantee.

How It Works:

You have 90 days from the date of delivery to try the brace. If you are not satisfied with your experience, you may request a full refund.

What’s Required:

To qualify for a refund under our Money Back Guarantee:

• The product must be shipped back to us in new or like-new condition.
• All original packaging, accessories, and manuals must be included.
• The product must not show signs of extended or repeated use.

Return Shipping:

We charge a $30 flat fee for return shipping and handling. This amount will be deducted from your refund.

How to Start a Return:

To initiate a return, please contact our support team at Office@nubraces.com with your order number. We will provide shipping instructions and guide you through the process.

Important Notes:

• Refunds are issued to the original payment method only.
• Products showing heavy use or damage may not be eligible for a full refund.
• Clearance or promotional items may not be covered by this guarantee.