Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, you may return your order within 90 days of purchase.

Return Eligibility

To qualify for a refund, all the following conditions must be met:

      A return request must be submitted within 90 days of receiving the product. Email us at Office@nubraces.com to request a return shipping address and instructions.

      Returned items must be in new condition, with no visible signs of use beyond initial fitting.

      All original packaging, manuals, and accessories must be included.

We cannot issue refunds for products showing signs of extended use or damage.

Refund Details

      The product cost will be refunded to the original card.

      Refunds will be processed within 5–7 business days after receiving the return and may take up to 10 business days to appear on your original payment method.

Return Shipping

      Return shipping is the customer’s responsibility.

      Incomplete returns may be subject to a 15% restocking fee or the retail cost of missing accessories.

Clearance and Faulty Items

      Clearance items are final sale and not eligible for return unless defective.

      Faulty items will be replaced (if in stock) or fully refunded.

      To report a faulty item, contact us at Office@nubraces.com within 30 days of purchase for return instructions.

Order Cancellations

We reserve the right to cancel any order and issue a full refund. This may occur due to stock availability or other unforeseen reasons.

Cookie and SMS Reminder Policy

Nubrace's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.
The above excludes text messaging originator opt-in data and consent, this information will not be shared with any third parties.
We may collect and use your location data to improve site functionality, offer location-relevant content or estimate shipping options. This data is never shared with third parties.

For any questions or assistance, our support team is here to help:
Office@nubraces.com